Frequently Asked Questions

Find answers to the most common questions about our products and services.

The process happens in 4 steps: 1) Vehicle selection and quote signature, 2) 30% deposit payment, 3) Maritime shipping (4-6 weeks), 4) Reception and registration. We handle all customs and administrative formalities.
Standard delivery is 6 to 10 weeks from order to delivery: 2 weeks for vehicle preparation, 4-6 weeks maritime transport, and 1-2 weeks for customs and registration.
Yes, all our new vehicles come with the original manufacturer warranty, valid across the European network. Durations vary: 7 years/150,000 km for MG, 6 years for BYD, 5 years for NIO and Zeekr.
We accept bank transfers, credit cards, and offer financing solutions: standard credit, leasing (LOA) and installment payments in 3, 6 or 12 months at 0% interest.
Yes, the vehicles we sell are certified according to European WVTA standards. They comply with European safety and emissions regulations.
We have a network of certified technical partners across Europe for maintenance and repairs. Spare parts are available within 48-72 hours from our European warehouses.
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